Learning Outcomes

Understanding Root Cause Analysis (RCA)

Guiding Principles and Root Cause Types

Overview of the RCA Procedure

Lesson Summary

The 5 Whys Method

Cause and Effect (Fishbone) Diagrams

Supporting Tools for RCA

Planning and Executing an RCA Investigation

Confirming and Prioritising Root Causes

Implementing and Sustaining Corrective Actions

Root Cause Analysis Tools and Techniques - Assessment

Acquire skills and tools for effective root cause analysis to simplify problem-solving with this free online course.

Root Cause Analysis Tools and Techniques

While problem-solving approaches differ depending on the issue, root cause analysis tools and techniques apply across a wide range of challenges, making solutions more effective. This course covers essential tools, methods, and strategies to identify, analyse, and resolve problems. This course was reviewed and approved by Teodorico Mayo Jr, Lead Auditor and Quality Management Specialist. Enrol today to build skills for lasting solutions.

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