Learning Outcomes

Introduction and Cleaning Products

Indoor Cleaning

Outdoor Cleaning and Waste

Running a Cleaning Business

Growing Your Cleaning Business

Lesson Summary

This module will teach you the general duties of professional cleaners. You will study what goes into cleaning both indoor and outdoor areas and how to effectively and safely use cleaning products. You will also learn how to set up your cleaning business, contracts, employment opportunities, insurance, taxes and provide high-quality services.

Fundamentals of Professional Cleaning - Course Assessment

This free online course gives you the essential skills and knowledge required to become a professional cleaner.

Fundamentals of Professional Cleaning

Many people find cleaning jobs to be engaging and fulfilling. Are you one of them? This course will teach you all you need to know about professional cleaning services and how to start and run a successful cleaning business. Learn what goes into cleaning indoor and outdoor areas and how to work safely and correctly with cleaning agents. Also, we will discuss critical topics such as insurance policy, taxes, work hours and more. Enrol now.

Finding Your Career: A Job in the Cleaning Corps

The Different Types of Cleaning Jobs

Cleaning Equipment

Chemical Safety and Competence

This module will introduce you to the cleaning industry, its career prospects and potential earnings. Learners will gain knowledge of different types of cleaning jobs on domestic and commercial levels. You will learn about various cleaning equipment and their usage as well as how to properly handle cleaning chemicals.

About the Job

Meeting Clients and Cleaners Behaviour

Keyholding and Alarm Codes for Cleaners

This module will introduce you to the work timings, conditions and potential earnings in the cleaning sector. Learners will be taught how to manage clients and effectively communicate with them in homes and commercial settings. You will learn keyholding practices and the importance of following safety protocols at a client's home or workplace.

House Cleaning

Cleaning Products and Clothing

Food Kitchen Cleaning

Commercial Kitchen Cleaning

Bathrooms and Toilets Cleaning

This module will introduce you to various places to clean inside a house and the cleaning products and clothing necessary for your work. Learners will be shown how to clean the kitchen appliances and maintain cleanliness in commercial kitchens. You will learn how to clean toilets and bathrooms and the necessity of using color-coded cloths to clean.

Hospital/Medical Practice Cleaning

Office Cleaning

Industrial Cleaning Equipment

Green and Steam Cleaning

Pressure Washing and Machine Sweeping

This module will teach you how to identify and clean specific areas in hospitals using the appropriate techniques. Learners will be taught how to use the right industrial equipment to clean a workplace as well as how to use steam cleaning and pressure washing for cleaning work.

Reporting Procedures

Cleaning External Surfaces and Areas

Dealing with Non-routine Waste

Running an Ironing Service

This module will explain the importance of cleaning reporting procedures. You will learn about outdoor cleaning, its health and safety standards. Learners will gain knowledge of identifying non-routine waste and how to deal with it properly. You also learn about ironing services and why they are often the preferred job in the cleaning industry.

Starting Your Own Cleaning Business

Marketing a Cleaning Business

Taking on Staff

Communication Skills and Dealing with Customer Complaints

Business Insurance, Equipment and Tax

This module will walk you through the process of starting your own cleaning business and the important factors to consider. You will learn how to promote your business using the internet and other means, hire staff and use your employees to expand your business. Upon that, you will be taught communication skills and business insurance.

British Cleaning Certification Award (BCCA) - Course assessment

Learn all you need to know about the UK’s cleaning industry in this free online course and launch your cleaning career.

Diploma in British Cleaning Certification Award (BCCA)

Have you ever wondered if cleaners earn a good living? Learn how a cleaning career can be both rewarding and accessible. This course provides practical knowledge of the cleaning industry in the UK and goes over the equipment and practices required of a professional cleaner. We cover methods and tools to use both in domestic and commercial environments and outline cleaning routines for kitchens, hospitals, toilets and bathrooms, offices and more.

Introduction to Housekeeping

Housekeeping Staff – Structure and Duties

Housekeeping Service Standards and Guidelines

Types of Hotels and Rooms

Cleaning Duties and Procedures

Equipment, Tools, and Supplies

Linen and Laundry Maintenance

Guest Interaction and Service Quality

Health, Safety, and Environmental Standards

Specialised and Advanced Housekeeping Tasks

Housekeeping for Hospitality: Professional Skills - Assessment

This free online course enhances your housekeeping skills and strengthens career prospects in the hospitality industry.

Housekeeping for Hospitality: Professional Skills

Do you wonder what makes a hotel truly unforgettable? This course blends professional expertise with real-world practice through comprehensive housekeeping training courses. You’ll learn to perfect cleaning techniques, uphold safety and hygiene, deliver exceptional service and lead confidently in the fast-paced world of hospitality. This course was reviewed and approved by Vicky Harlow, Content Writer and Housekeeping Management Expert.

Considerations for Starting a Cleaning Business

leaning Various Sections

Cleaning Equipment and Tools

In this module, you will gain a comprehensive understanding of the essential steps and considerations involved in starting a cleaning business. Learn how to handle different environments and surfaces, and also the types of equipment required for various cleaning tasks.

Domestic Cleaning

Residential Cleaning Business

Commercial Cleaning Business

In this module, you will explore the different sectors of the cleaning industry.  Discover effective strategies for attracting clients, managing bookings, and delivering exceptional service in residential settings. Gain the expertise required to cater to various clients' needs.

Sales, Marketing and Advertising

Keeping Clients Happy

Managing Staff

Managing Finances

In this module, you will delve into critical aspects of marketing and management that are integral to the success of a cleaning business. Explore effective sales, marketing, and advertising strategies. Learn how to deliver exceptional customer experiences, create an efficient workforce,  manage budgets, and make informed business decisions.

Setting up a Cleaning Business - Course Assessment

This free business course shows you how to handle everything from small domestic to large commercial cleaning projects.

Setting up a Cleaning Business

With the right knowledge, tools and management skills, a cleaning business can be both lucrative and intrinsically satisfying. This course has been designed to empower individuals aspiring to start a cleaning company, as well as those who are in the business already and want to enhance their operations. From mastering domestic to handling large-scale commercial projects, you will explore the intricacies of the cleaning industry to ensure success.

262K Courses, 833M Enrollments: Breaking Down Udemy’s Massive Catalog

Open edX Conference 2026: Program, Workshops & Registration

7 Best Free Haskell Courses for 2025

6 Best Free OCaml Courses for 2025

8 Best Tailwind Courses for 2026: Build Beautiful, Responsive Websites

Coursera’s 2025 Strategy: Focusing on Campus, Scaling Back Degrees

Coursera Q4 2025: 197M Learners, ~$197M Revenue, ~$27M in Losses

12 Best Data Structures & Algorithms Courses for 2025

Scaler Academy’s Big Lie: How India’s EdTech Darling Inflated Revenue by 15x

10,000+ Free Courses from Tech Giants: Learn from Google, Microsoft, Amazon, and More

New CEO, New Structure: Greg Hart Reshapes Coursera’s Reporting

Chinese Edtech Pivots: Well-rounded Education, Hardware, Agriculture E-commerce, Fast-Food, Garments, and More

White-Labeling in Online Education: Whose Credential Is It Anyway?

Black Friday 2024: 50+ Online Learning Deals

Coursera Growth Stalls, Leadership Changes as Stock Hits All-Time Low

12 Best JavaScript Courses for 2025: Create Interactive Websites